Shipping & Delivery

Malaysia (East & West) Free Delivery
International Not available at the moment

At Wayne Lowe, we use Poslaju (Pos Malaysia) to safely handle your merchandize(s) and ensure timely delivery in Malaysia (excluding areas within Klang Valley where our delivery team will be at your service). Delivery charges for goods purchased shall be absorbed by us. Wayne Lowe is not responsible for any loss, delay, damage or mis-delivery by any common carrier.

Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Wayne Lowe to be authorised to receive the merchandize.

Risk in the merchandize passes to you upon delivery to your nominated delivery address, and title passes upon delivery by the fulfillment center to a common carrier.

 

Free Returns & Exchange

We are happy to provide a one time exchange due to wrong sizing for any shirts that have not been worn, washed or altered within seven (7) days of original order receipt.

Do note that this condition will not apply to the following:-

  • Products on promotion (discounted products); and
  • Products that are delivered by way of Cash on Delivery.

Wayne Lowe cannot be held liable for courier charges, customs duties or lost parcels. All returned items must be packaged securely in its original condition (with all tags (if any) still intact) and shall be mailed to 27B, Jalan SS21/56b, Damansara Utama, 46400 Selangor Darul Ehsan. We recommend exchange items are sent using a tracked or signed-for mail service. You will not be charged for delivery of the replacement item(s). Kindly take note: We must be notified of the exchange within 7 days of receipt of an order. In an exchange, if the new item costs less, we will reimburse you with the difference. If the new item costs more, an additional payment will be required. There will be no second postage and packing costs to you for despatch of exchanged goods.

 

Cash On Delivery

Wayne Lowe is proud to announce that we now have a cash on delivery order system. You can now order our shirts and only pay when they are delivered to your doorstep! Yes! We are that confident in our shirts!

Here is how it works:-

  1. Browse through our fine selection of dress shirts and pick the shirt(s) of your choice (“Your Shirt”).
  2. Pick your size and check out.
  3. At the billing page, select Cash on Delivery option and fill in the details.
  4. We will get in touch with you to confirm the shirt sizing.
  5. If you are unsure about your shirt size, our delivery team will make an appointment to visit you and provide you with sample sizing shirts to find the right fit. Only after the fit is confirmed will our delivery team hand over Your Shirt which fits you.
  6. Run your hand through the fabric of Your Shirt to make sure it is a true quality fabric that suits your taste.
  7. Once you are happy with Your Shirt, you can proceed to pay our delivery team in cash and sign the delivery order.
  8. Congratulations, you are now a proud owner of a Wayne Lowe shirt.

Kindly note the following:-

  1. Cash on delivery service only applies to areas in Selangor and Wilayah Persekutuan.
  2. Once goods are accepted there will be no returns or exchanges.

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